Episode 14

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Published on:

3rd Mar 2025

Leadership Essentials: Mastering Difficult Conversations

In this episode of 'Scaling New Heights, Leadership at the Next Level,' host Nick Sellers delves into handling difficult conversations effectively.

The episode covers why these conversations are often avoided, how to prepare for them, key elements to consider, and natural tendencies that can hinder success.

Nick outlines strategies such as the SBI model (Situation, Behaviour, Impact) to help ensure these conversations lead to positive outcomes.

He also emphasizes the importance of preparation, interaction, reflection, adaptation, and continuation in managing and resolving difficult discussions in both professional and personal contexts.

00:00 Introduction to the Podcast

00:19 Understanding Difficult Conversations

01:11 Desired Outcomes in Conversations

03:15 Preparation for Difficult Conversations

04:54 Conducting the Conversation

07:20 Natural Approaches and Common Pitfalls

09:00 Handling Negative Reactions

11:44 Key Elements for Success

13:19 Conclusion and Next Steps

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About the Podcast

Scaling New Heights: Leadership at the Next Level
Taking Leaders Beyond Limits, One Step at a Time
In Scaling New Heights: Leadership at the Next Level, we guide business leaders and entrepreneurs from overwhelm and “stuck” to new heights of success and achievement. Through insightful interviews, expert advice, and actionable strategies, this podcast is your go-to resource for breaking out of chaos and elevating your leadership. Whether you’re navigating tough decisions, managing fast growth, or striving for work-life balance, we help you unlock your potential and develop the mindset needed to excel. Join us as we share stories and insights from executive and business coaching, and learn how you can take your leadership to the next level.

About your host

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Nick Sellers

Even leaders need a helping hand to achieve their potential. I bring decades of corporate experience and a keen interest in people to my coaching and mentoring activities. And I really like to help those who want to grow and develop.
For more information, you can find me on LinkedIn and schedule a quick call.